get your customers to pick you

Here’s a link to an article I’ve written  that appears this month in Business Connect magazine….one of Australia’s top 20 business journals….
“get your customers to pick you”   click on the link below
http://www.nswbusinesschamber.com.au/?content=/channels/Building_and_sustaining_business/Sales_and_marketing/Marketing/getcustomerstopickyou.xml
Would appreciate it also if you could forward or mention our blog address to your  colleagues, [...]

5000 plus views and growing

I’m just delighted to report that we have hit our first milestone with more than 5000  leaders around the world having read this blog.
It’s taken about 20 months…and has vindicated our research and beliefs that we’re adding value…so thank you very much…and please keep reading and emailing.
We’re not a big player…but we’re in the very [...]

Consultants…or doers…is it horses for courses?

Consultants are brought in for a variety of reasons…
Track record,  sector specialisation,  analysis,  Board’s  discomfort with management resources…
But how many fulfil the critical role of implementation?
A  new strategy that makes sense requires continuity through the execution phases.
My view is that external advisors need to offer doer teams that mentor management’s imperatives.
It is horses for courses…but [...]

Leading the development of effective teaming…what works and what doesn’t

Teams judge leaders…and leaders judge teams.
It’s human nature.
If you’re a leader, it’s only because you’ve been part of an effective team first. Even so, you’re being judged on your performance every minute of every day.
So, what works in the development of effective teaming?
Firstly, my view is that…

Effective teaming means team-creation and management…. which [...]

Where’s the value in mentoring?

There’s a few areas where a mentor’s guidance and advice really makes a difference.

In ambiguous situations where the options  appear to  be exhausted and…all have significant downsides…a mentor’s experience can help you get a satellite view for a new perspective

When you know what needs to be done…but aren’t absolutely sure what the execution options and [...]

The rockface always exposes invaluable gems

Leaders have a responsibility to work at the rockface from time to time…particularly at times when things are changing….or haven’t changed for a while.
And the added-value from investing some time alongside the troops in front of customers …as well as being a prisoner to your own processes…means you can experience the first-hand feedback [...]

Ausindustry announces $8M grants

Government announces $8 million in grants available

The Australian Government, through its businesses delivery division AusIndustry, has announced more than $8 million in grants available for business skills development for small business training providers. The applications for funding close on 24 November.
You can apply for a grant through the Building Entrepreneurship in Small Business program [...]

Give your people the innovation opportunity

Everyone believes innovation is mandatory to survive…
At a recent business function I attended, a leading speaker made the key point that we all believe in innovation….but who adopts innovation training and mentoring?
A show of hands made it clear that few do! Frankly, I was astounded.
The conventional approaches towards business innovation have largely been vested in [...]